Using Our Site

Below, we have addressed some of the most common issues related to using our web site. If you encounter a problem while visiting our site, or need help with something that is not addressed below, please do not hesitate to contact us for further assistance.

Technical Requirements

In order to provide you with the best experience, we have optimized our site for use with certain web browsers. Using one of the browsers below will ensure your ability to access all of the content, features, and services that are available on our site.

Please be sure that JavaScript is enabled on your web browser, as it is required in order to use many of our site's search features and various other content.

In addition to using one of the web browsers listed above, we also recommend that you have the following plugins installed on your system:

By following these recommendations, we will be able to provide you with the best possible experience while visiting our web site.

Use of Cookies

Many of the features and services on our site, including our "Product List" feature, use "cookies" to collect information about your visit to our site and to enable the functionality of certain applications. A cookie is a small text file that is placed on your hard disk by a web page server.

If your web browser is set up to reject the use of cookies, you won't be able to access the applications on our site that require cookies to be enabled. In addition, we won't be able to provide you with the most optimized and personalized version of our web site.

To enable your browser to accept cookies, open your web browser's "Preferences" or "Options" menu (depending on your browser's version), and look for the setting to "Accept Cookies." Once enabling cookies, be sure to clear your browser's cache, and then refresh the Granzow page you are trying to access.

It is possible that, even with cookies enabled, some of our site's applications still won't recognize your ability to use them. If this is the case, try accessing our site using one of the recommended web browsers above.

Requesting Product Information

The easiest way to request more information about our products is by using our "Product List" feature. When viewing an item of interest to you, just look for the "Add item to list" button on the product page.

Feature: Add to list

Then, when you are finished with your visit, use the "View your list" link in the upper right-hand corner of any product page to access your list and request additional information.

Feature: View your list

Note: In order to use this feature, your web browser must be able to accept cookies.

Contacting Us

Please contact us online for product information, sales and order inquiries, or technical support.

If you would like to contact us by phone or fax:

Phone (704) 845-2300
Fax (704) 845-2301

Or, you may contact us in writing at:

Granzow, Inc.
2300 Crownpoint Executive Drive
Charlotte, NC 28227-6702